Customs and VAT
International orders will ship out via USPS. All international shipping rates are based on the location of the shipping address (Country, City) which will be determined at Check Out. Shipping charges do not include any custom duties imposed by the buyer's country. Customers are responsible for all Customs, Duties, Tariffs and VAT at the time package is delivered or picked up.
When paying with PayPal we will use the shipping address you have associated with your account. If this is not the address you will be using you will need to update your account information.
When paying with an international credit card we will need to verify your account information. Please be prepared to send us supporting documents to confirm account ownership.
It is important you check your email for correspondence from our customer service team to speed up processing of your order. Please check your junk mail folder in the event our email did not make it in to your inbox.
The following countries are currently available for UPS International shipping:
- United Kingdom
Canada Standart Ground Shipping
Canada Customs requires Canadian recipients to pay applicable duties and taxes on each shipment entering Canada. These charges may include PST, GST, HST, duties and other taxes of goods (e.g. excise tax). A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Customs on the importer’s behalf.
Your order will be shipped under UPS’s e-Tailer Brokerage Program (eBP), where eligible shipments imported into Canada for non-commercial purposes and valued under CAD$ 200 shipped via UPS Standard service are subject to a reduced brokerage fee of CAD$ 10, plus any applicable duties and taxes. Shipments valued at CAD$200 and above and/or being imported to Canada for commercial purposes and/or subject to specialized clearance may incur additional fees.
Please, be aware that UPS will request payment of these charges at the time of delivery. You have the ability to call UPS ahead of time (1-800-742-5877) to pay these charges, eliminating the need for payment on delivery.
Brands Not Eligible for International Shipping: